FAQ

What is your processing time?

All products are hand made in small batches to ensure freshness. We work diligently to get orders out in a timely manner, and ask that a we are allowed 7-10 business days to create, process and ship all orders. When your order has been processed, an email will be sent with your tracking number.  

 

Are your products safe for all skin types?

All products are formulated to ensure safety for all skin types. Each ingredient is all natural and chosen carefully,free of all chemicals, making them safe for all skin types, down to the most sensitive baby skin. 

 

What type of skin ailments do your products help with?

Our products have been shown to help with common skin conditions such as acne, hyper-pigmentation, eczema, and rosacea. Other great benefits include the versatility each products holds, making them perfect for keeping beard hair clean and moisturized, while also being used as a shave balms and oils

 

What is your exchange policy?

We strive to ensure that our customer's are satisfied with their purchase. If there is an issue with your order, please let us know within two days of delivery. Due to the nature of our products we are unable to process refunds, returns or exchanges, but in some cases we may offer replacements. If for any reason, an item that is received is defective, reach out to customer support at SovereigntySkincare@gmail.com, and we will gladly replace the item.